LOV Fryers

LVE-200 Electric Series

by Henny Penny


Warranty

Any part of a new fryer which proves to be defective in material or workmanship within two (2) years from date of original installation, will be repaired or replaced without charge. O-rings, lamps and fuses are not covered under this limited warranty. Additional details are outlined below.

Subject to the following conditions, Henny Penny makes the following limited warranties to the original purchaser only for Henny Penny fryers and replacement parts:

NEW EQUIPMENT: Any part of a new fryer, except baskets, O-rings, lamps, and fuses, which proves to be defective in material or workmanship within two (2) years from date of original installation, will be repaired or replaced without charge F.O.B. factory, Eaton, Ohio, or F.O.B. authorized distributor. Baskets will be repaired or replaced for ninety (90) days from date of original installation. O-RINGS, LAMPS AND FUSES ARE NOT COVERED UNDER THIS LIMITED WARRANTY.

FILTER SYSTEM: FAILURE OF ANY PARTS WITHIN A FRYER FILTER SYSTEM CAUSED BY THE USE OF THE NON-OEM FILTERS OR OTHER UNAPPROVED FILTERS IS NOT COVERED UNDER THIS LIMITED WARRANTY.

REPLACEMENT PARTS: Any fryer replacement part, except O-rings, lamps, and fuses, which proves to be defective in material or workmanship within ninety (90) days from date of original installation, will be repaired or replaced without charge F.O.B. factory, Eaton, Ohio, or F.O.B. authorized distributor. The warranty for new equipment covers the repair or replacement of the defective original equipment manufacturer’s part and includes labor and mileage charges for a period of two (2) years from the date of original installation. Overtime or holiday charges to be covered only if entire fryer is inoperable.

The warranty for replacement parts covers only the repair or replacement of the defective original equipment manufacturer’s part and does not include any labor charges for the removal and installation of any parts, travel, or other expenses incidental to the repair or replacement of a part.

EXTENDED FRYPOT WARRANTY: Under the terms and during the time periods described below, Henny Penny will replace any fryer on which the frypot fails due to manufacturing or workmanship issues for a period of up to fifteen (15) years from date of manufacture.

THIS WARRANTY SHALL NOT COVER ANY FRYPOT THAT FAILS DUE TO ANY MISUSE OR ABUSE, SUCH AS HEATING OF THE FRYPOT WITHOUT SHORTENING.

NEW TO 10 YEARS: If a frypot cracks during this period, excluding from accident, abuse, misuse, or alteration, Henny Penny will replace the fryer under the following terms:

  • Henny Penny will provide a replacement LVE-100 series fryer (either new or rebuilt, in Henny Penny’s sole discretion) at no cost to Customer. Customer will be advised whether unit is new or rebuilt.
  • Replacement fryer (either new or rebuilt) will carry the balance of the original warranty (on pot and on parts, plus labor) or six (6) months parts and labor, whichever is greater.
  • Henny Penny will pay all reasonable costs related to the delivery and installation of the replacement fryer, including freight and international duties.
  • Original fryer will become the property of Henny Penny, with all costs related to removal to be approved and paid by Henny Penny.

11 TO 15 YEARS: If a frypot cracks during this period, excluding from accident, abuse, misuse, or alteration, Henny Penny will replace the fryer under the following terms:

  • Henny Penny will provide a replacement LVE-100 series fryer (either new or rebuilt, in Henny Penny’s sole discretion) at fifty percent (50%) of the current McDonald’s negotiated price. Customer will be advised whether unit is new or rebuilt.
  • Replacement fryer (either new or rebuilt) will carry a five (5) year pot warranty and one (1) year warranty on parts and labor.
  • Customer will pay all costs related to the delivery and installation of the replacement fryer, including freight and international duties.

The extended frypot warranty does not cover any frypot that is leaking from thread fittings such as probes, sensors, high-limits, drain valves, or return piping, that fails due to abuse, misuse, alteration, and/or accident including, but not limited to:

  • improper or unauthorized repair;
  • failure to provide Henny Penny with a proper start-up form;
  • failure to follow proper installation instructions and/or scheduled maintenance procedures as prescribed in the installation instructions and the Operator’s Manual;
  • improper maintenance as described in the Operator’s Manual;
  • removal, alteration or obliteration of unit data plate or serial number;
  • damage occurring during shipment; and/or
  • improper use including, but not limited to, operation of the unit without frypot appropriately filled to recommended capacity or with no oil.

All other terms of the Henny Penny Standard Limited Warranty remain unchanged.

Serial Number Explanation

Access the serial number in the area highlighted below. The data plate is located inside the fryer door.

Example serial number: BU1104123
11 = Year (2011) 04 = Month Manufactured (April)


Support

To access troubleshooting help and tutorials for your equipment please go to the McDonald’s Equipment Resource Center.

For additional help contact our technical support team:

Henny Penny
P: 1-800-417-8405 (24/7, toll-free in US), 1-937-456-8405 (24/7)
E: technicalservices@hennypenny.com